Every call your front desk takes, measured.scored.heard.coached.measured.
CallSee AI listens to your real patient calls, places your recall and follow-up calls, and mystery shops your own team. You find out what happened on the calls you never hear.
1,284 calls scored last month
app.callsee.ai · liveScoringA real new-patient call. The flat stretch is 72 seconds on hold.
The problem
You pay for the phone to ring. Nobody checks what happens next.
Your marketing report says twenty-five calls came in. Five became patients.
The other twenty are invisible: who was put on hold, who never got offered an appointment, who hung up annoyed. CallSee AI makes those calls visible and scores them against the standard you set.
Inside the platform
One place for every call, every score, every follow-up.
Every number your morning huddle needs
Calls analysed, average score, never-answered, patients at risk. Updated as calls land.
Coaching from a real recording, not a hunch
Searchable, and the bad moment is marked
Who is ahead, who needs a session
A new voice on every run
62 · 91 · 77 across three offices
Six weeks of coaching, visible
The unhappy patient reaches you first
A look inside
Six screens your team will actually use.
This is the real interface, not a mock-up. Click through the tabs.
Every number your morning huddle needs
Calls analysed, average score, never-answered and patients at risk, updated as calls land. Three clicks to the recording behind any number.
Recent calls
TodayHow it works
Four steps, then it runs on its own.
Setup happens once, in an afternoon. After that the calls score themselves and only the ones that need a person reach you.
Connect your phone system
Mango Voice, Weave, or RingCentral. Takes about five minutes and needs no change to how your team answers the phone.
About 5 minutesSet your standard
Start from our dental scorecard or write your own. Greeting, hold handling, insurance answers, whether an appointment was actually offered.
You stay in chargeCalls get scored automatically
Every call is transcribed and scored within minutes of hanging up. Negative sentiment and missed bookings are flagged to whoever you choose.
Under 5 minutesCoach from the recording
Sit down with a real call, a score breakdown, and the exact moment it went wrong. That is the part that changes behaviour.
Where behaviour changesThe same call, three weeks apart
Coaching changes what the caller hears.
Recordings and privacy
Built for a practice that has to answer to a regulator.
Recording and notification rules vary by province and state. CallSee AI gives you the notice settings and the audit trail; the obligation to notify stays with your practice, and we point you at the rules where you operate.
What the pilot found
new patient calls end with no appointment offered.
Figures from the CallSee AI pilot. Replace with audited numbers before launch.
Why we built it
I used to pay a person to secret shop my own front desk. It worked, and it cost a fortune, and I could only afford to do it once a quarter.Dr. Arsalan Poorsina, DDS, MBA — founder, CallSee AI
Works with
The phone system you already have.
Find out what happened on last week's calls.
Fourteen days free. No phone system change. Cancel in one click.